Shipping Policy

 

All orders are processed within 3 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Handling Fee is included in the shipping fee.

Please be aware due to the COVID-19 pandemic, shipments may be delayed.

DOMESTIC SHIPPING RATES AND ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout, based on the weight of the product/package and your location.

Free shipping is offered for orders over $75 for United States Addresses when discount code is applied. Only one discount code may be used at a time. 

At this time, we only ship to the United States and Canada. 

Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. The Humerus Med is not responsible for these charges if they are applied and are your responsibility as the customer.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 48-72 hours for the tracking information to become available. 

If you haven’t received your order within three days of receiving your shipping confirmation email, please contact us at thehumerusmed@gmail.com with your name and order number, and we will look into it for you.